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Products and Services

  • We are committed to supplying products and services of world-class quality that meet all applicable standards.
  • The products and services we offer shall comply with the applicable laws, including product packaging, labelling and after-sales service obligations.
  • We shall market our products and services on their own merits and not make unfair or misleading statements about the products and services of our competitors.
  • We shall endeavor to minimise resource and energy consumption for our customers, ourselves and the society.
  • We shall offer products with competitive advantage.

Dealing with Customers

  • Our dealings with our customers shall be professional, fair and transparent.
  • We respect our customers’ right to privacy in relation to their personal data. We shall safeguard our customers’ personal data, in accordance with the applicable law.

Fair Competition

  • We support the development and operation of competitive open markets and the liberalisation of trade and investment in each country and market in which we operate.
  • We shall not enter into any activity constituting anti-competitive behaviour such as abuse of market dominance, collusion, participation in cartels or inappropriate exchange of information with competitors.
  • We collect competitive information only in the normal course of business and obtain the same through legally permitted sources and means.

Suppliers, Vendors and Service Providers

  • We shall select our suppliers and service providers fairly and transparently.
  • We seek to work with suppliers and service providers who can demonstrate that they share similar values. We expect them to adopt ethical standards comparable to our own.
  • Our suppliers and service providers shall neither accept nor offer to government officials or private parties (directly or indirectly) any illegal payments, remuneration, gifts, donations, or comparable benefits that are intended or perceived to be intended to obtain business or any improper advantage, or to influence any act or decision.
  • Our suppliers and service providers shall represent our Company only with duly authorised written permission from our Company. They are expected to abide by the Code in their interactions with, and on behalf of us, including respecting the confidentiality of information shared with them.
  • We respect our obligations regarding the use of third party intellectual property and data.
  • We clearly communicate our expectations to our suppliers and vendors; require them to abide by our contractual obligations; expect the same from our suppliers and vendors; and take appropriate measures if they do not meet our expectations.